SurrealEmber

Pixel / low-res artist
he/they 🌈 21↑

Terms of Service

Pricing:
- There's no fixed price list, pricing depends on the individual case. The commission sheet serves as an approximation.
- Commercial projects will require an additional minimum charge of 100% of the commission price on top of it. It won't apply to social media assets as long as they're not used in merchandise.
- You may request a faster turnaround time for an additional charge. Major revisions or deadline shifts will result in a fee depending on complexity of required changes.

Commissioning process:
- I will be communicating with you via Discord (@copheemoth), but other methods are negotiable.
- Please provide image references and/or detailed text explanations.
- Lack of response within 1 month will result in removal from queue.
- Turnaround depends on scope of the commission, the minimum is payment processing time + 2 weeks. (expedited during emergency period)
- You may be sent updates to check if the commission is going as expected. Minor revisions within a reasonable amount are free of charge.
- The finished commission will be sent to you in an appropriate file format via an agreed upon method (default is a ZIP file via Discord).

Payment:
- Full payment upfront via Hipolink (Bank card). EasyStart payments (PayPal) may return in the future.
- Refunds are not available after the first sketch is sent. Please prepare the funds to pay for the commission beforehand.
- Tipping isn't required, but is appreciated.

I reserve the right to:
- use your commission as an example of my work, unless you request otherwise, which is free of charge (please clarify the NDA period for commercial projects if applicable).
- refuse your commission for any reason before payment
- blacklist you in case of unsuitable behavior

I will draw:
- Humans / Humanoid characters
- Anthropomorphic characters / Furries
- Animals / Pets
- Game / Mod assets (tilesets, GUI elements, etc.)
- Miscellaneous objects (foodstuff, utensils, etc.)

I will not draw:
- Very complex designs, especially mecha / armor (I can do a simplified version if applicable)
- Anything NFT / AI / Crypto related (do not contact me)
- Sexual / Fetish / Heavy gore (personal preference + payment processor troubles)
- Any content promoting bigotry or associated with it
- Niche subjects that have a 0.0001% chance of ever being a problem